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Arabic for travelers  Arabic for Travelers

consular info sheets for Morocco, Tunisia & Egypt  Consular Info Sheets

country facts for Morocco, Tunisia & Egypt  Country Facts

country recipes of Morocco  Country Recipes

Travel North Africa's featured links  Featured Links

travel health tips  Health Tips

your rights when traveling  Know Your Rights

places to eat in Morocco, Tunisia & Egypt  Places to Eat

places to stay in Morocco, Tunisia & Egypt  Places to Stay

preparing & organizing your trip  Preparing & Organizing

time conversions for Morocco, Tunisia & Egypt  Time Conversions

transportation in Morocco, Tunisia & Egypt  Transportation

weather in Morocco, Tunisia & Egypt  Weather


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Know Your Rights 


Ticket Restrictions:

A nontransferable ticket can be used only by the passenger whose name appears on the face of the ticket.  If the names on the passenger's ID and on the ticket do not match, the airline can confiscate the ticket.  If a ticket is nontransferable but refundable, however, you may be able to cash in the old ticket and buy a new one with the new passenger's name.  A nonrefundable ticket means that you cannot get your money back if you decide not to travel, though each airline does make exceptions.  If you can't make a flight (on a nonrefundable ticket), you may be able to apply the ticket toward a future flight or exchange it for credit toward future travel.  If the fare on a nonrefundable ticket has dropped, you may be able to get re-ticketed.  You'll probably have to pay a fee under these circumstances in order to make the change.  Cancellations and making changes to your flights often result in penalties or additional charges.


Flight Cancellations:

Federal law doesn't require airlines to compensate passengers in the event of a flight cancellation with domestic flights.  Full-service airlines are more likely to offer you meals or hotel accomodations, alternative transportation or emergency toiletries in the event of an overnight delay.

Under an international treaty called the Warsaw Convention, an airline can bypass any liability if it can demonstrate that it took all the necessary measures to avoid the cancellation, or if it can prove that it was impossible to prevent.  You may be able to persuade the airline to cover costs for a meal, hotel or telephone expenses incurred over the delay.   Remember to mention article 19 of the Warsaw Convention when backing up your argument.  Article 19 states:  "The Carrier shall be liable for damages occasioned by delay in the transportation by air of passengers, baggage or goods".


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